This training course’s main goal is to provide professionals with the following skills:

• Providing an EQA program and reference testing service to laboratories
• Providing reference monitoring service and equipment to laboratories
• Complementing internal quality assurance
• Examining the components in performance including procedures and staff
• Acting as a higher educational incentive to facilitate heightened performance

This course uses the Do–Review–Learn–Apply Model. Training is handled by seasoned professionals and includes group exercises, projects, and role-plays. Experiential learning and situational analysis are integrated to ensure practical application.

Organisations will derive the following benefits:

• Effective and accurate analysis by trained professionals
• Introduction of contemporary laboratory testing technologies for accurate results
• Enhanced management of clinical laboratory risks
• Employer branding through extensive staff training and progression

Professionals will derive the following benefits:

• Better understanding of required regulations to be followed
• Drawing the most correct findings to support effective decision-making
• Improved knowledge of selecting appropriate sampling methods
• Increased self-assurance and experience in training other professionals