The main objective of this Total Quality Management (TQM) Certification Course is to empower professionals with—

• Detailed knowledge and information about total quality management
• The skill and confidence to partake in and play a significant role in TQM implementation
• The necessary confidence and knowledge to train other professionals on TQM
• The ability to contribute to organisational growth by delivering better quality
• The confidence to check existing processes for adherence to standards and suggest changes
• The required skillset to work with advanced tools and concepts to set up TQM systems
• The knowledge to work in quality management related roles in any industry

This course follows the Do–Review–Learn–Apply Model. Training is delivered by highly experienced professionals and includes group activities, assignments, and sample projects. Relevant case studies are discussed to help trainees relate content to practical scenarios.

Organisations will derive the following benefits:

• Trained and experienced employees to implement TQM systems
• Central system for monitoring quality standards across all departments
• Reduction in unnecessary costs and defects
• Increased customer and employee satisfaction due to better quality delivery

Professionals will derive the following benefits:

• Increased skill and confidence to partake in establishing TQM systems
• Increased confidence to train other employees on total quality management
• Improved ability to work with advanced tools and techniques