The main objective of this Supplier Relationship Management Course is to empower professionals with—

• in-depth knowledge and understanding regarding ratings, metrics and methods to evaluate supplier performance
• the required skill and understanding to define objective metrics and measurements to act as indicators of supplier performance
• the necessary understanding of advanced concepts and techniques to define, track and correct supplier performance
• the ability to enhance business performance through effective and favourable supplier relationship management
• the ability to contribute to controlling risks and distractions related to supplier relations and performance
• the experience and confidence to maintain good supplier relations and performance, ensuring the credibility of suppliers, in turn contributing to an increase in organisational credibility leading to increased investments
• the necessary skills and capabilities to check for gaps in processes of supplier performance evaluation so as to identify issues earlier, take corrective action in time and save costs for the organisation, increasing profits in the bargain
• the ability to present to the organisation a range of suppliers in order of preference as per performance and credibility, thereby ensuring continuity and sustainability of business operations, leading to organisational growth and facilitating career progression

Solid State Training adopts a dual approach to training, both theoretical and practical. The theory is delivered through lectures by experienced professionals from the relevant domain. Practical training is facilitated through role-plays, group assignments and projects as well as detailed, relevant case study discussions. Experiential learning is also encouraged to enhance the relevance of the training content to real-life scenarios and problems because experiences of trainees are discussed in detail by the trainer. The above innovative approach adopted by Solid State Training is called the Do–Review–Learn–Apply Model.

By professionals undertaking this Supplier Relationship Management Course, organisations will derive the following benefits:

• Better supplier selection and relationship management because of suggestions from and management by trained and experienced professionals
• Continuous, regular checks on supplier performance with resultant corrective action to maintain their performance at desired levels
• Regular audits regarding adherence to standards and guidelines necessary for suppliers and other vendors
• Objective evaluation and conclusion of supplier performance for effective and accurate decision making regarding contracts with suppliers
• Timely prevention of risks and challenges related to supplier non-performance and non-adherence, thus leading to cost savings and increased profits
• Assurance of a continuous supply of materials and goods for effective supply chain performance to ensure timely delivery of high-quality goods to customers, thus resulting in extreme client satisfaction
• Fool-proof methods for tracking and tracing supplier performance and cooperation to ensure that the business is supported well by the supplier, thereby increasing the credibility of the organisation, leading to greater investments and organisational growth and development

Professionals enrolling for this Supplier Relationship Management Course will derive the following benefits:

• Detailed understanding of best practices for effective supplier selection as well as relationship and performance management
• Increased understanding and skill to devise and work with objective measures and metrics to track supplier performance and define related corrective action
• Enhanced perspective and experience to use available data to predict challenges and risks and define measures to prevent these from impacting relationships as well as operations in the supply chain
• Greater understanding and experience to work with advanced techniques and measures for supplier performance management, thereby demonstrating skill and potential and inviting further opportunities of higher roles and responsibilities for growth and development
• Increased skill and understanding and greater ability to contribute to business performance and excellence through effective supplier relations and retention, thereby contributing to organisational growth and development