The main objective of this Root Cause Analysis Training Certification Course is to empower professionals with—

• In-depth knowledge and understanding of root cause analysis
• The required confidence, skill and perspective to consider all aspects and information in a systematic manner before taking decisions
• The necessary confidence and experience to train other professionals on root cause analysis
• The ability and capabilities to undertake critical roles regarding identifying issues across the organisation
• Better decision-making and strategic skills backed by information and data
• The ability to resolve a problem permanently, preventing recurrence
• A sense of pride to contribute to organisational growth by preventing error recurrence

This course follows the Do–Review–Learn–Apply Model. It includes lectures by experienced professionals and practical assignments where trainees work on sample projects or problem statements. Trainees are encouraged to share workplace issues to relate real experiences to the training content.

Organisations will derive the following benefits:

• Trained professionals to undertake accurate root cause analyses
• Reduced error rate as recurring errors are avoided
• Increased efficiency as less time is spent rectifying repetitive errors
• Significant return on investment because of better error management

Professionals will derive the following benefits:

• Greater confidence to undertake critical senior roles facilitating career growth
• Adequate capabilities to save unnecessary costs incurred by recurring issues
• Better perspective to contribute to effective goal setting and strategic planning