At this program’s conclusion, participants should be able to:

• Understand the importance and purpose of strong performance management
• Learn how to create and implement a robust performance management process
• Create a strategy based performance management framework and plan that aligns to cultural and financial business outcomes
• Identify key behaviours required in performance planning by recognizing how to commit and promote ongoing performance management, rather than simply the performance review
• Discover how to spot the warning signs of poor performance and take pre-emptive action
• Understand motivation in the work place and how to achieve the most from your employees
• Learn ways to reward good performance, both financially and non-financially
• Ensure that all team members understand and commit to their goals, and are clear about how their progress will be measured
• Discover how to provide effective coaching and deliver constructive feedback
• Effectively prepare for the performance review
• Provide timely, effective actual reviews, practicing the ‘art of no surprises’

Designing Approach

Tailor-Made for Your Needs: Solid State Training Solutions works closely with every client as a long-term strategic partner. We conduct pre-training requirements process which includes collecting details of the registered delegates and conducting training needs analysis meetings to align the training solution with the client’s objectives.

Delivery Methodology

• Simulation – providing life-like scenarios through structured learning experiences and to improve business awareness and management skills.
• Role Play – acting-out situations in groups, under the supervision and feedback of a lead coach.
• Presentations, Videos and Video Recording – visual materials to support presentations of theory.
• Games – learning is fun with Solid State Training Solutions! Using a variety of tools and games to emphasize the learning experience.
• Discussions – use two-way communication between the trainer and the trainees to increase learning opportunities.
• Questionnaires – to gather information from the participants, attributed or anonymous, free-form questions and multiple-choice.
• Case Study Analysis – a key tool for such workshops, either individuals or groups review the materials provided to understand a key message and then present their findings to the other participants.

Improved organizational performance, employee retention and loyalty, improved productivity, overcoming the barriers to communication, clear accountabilities, and cost advantages.

Clarifies expectations of the employees, self-assessment opportunities, clarifies the job accountabilities and contributes to improved performance, clearly defines career paths and promotes job satisfaction.