The Central Objectives of this programme are as follows:

• Learn the differences between responsibility and accountability, and why they both matter.
• How social media can enhance communication among all employees and instil a sense of organizational relevance.
• How to help employees construct self-empowerment statements that focus on what they can do rather than what they can’t.
• Tips for identifying and eliminating words and phrases that undermine accountability.
• Strategies for creating a cultural shift from “taking the blame” to “being accountable”.
• Techniques for evaluating employee satisfaction to avoid turnover.

Designing Approach

Tailor-Made for Your Needs: Solid State Training Solutions works closely with every client as a long-term strategic partner. We conduct pre-training requirements process which includes collecting details of the registered delegates and conducting training needs analysis meetings to align the training solution with the client’s objectives.

Delivery Methodology

• Simulation – providing life-like scenarios through structured learning experiences and to improve business awareness and management skills.
• Role Play – acting-out situations in groups, under the supervision and feedback of a lead coach.
• Presentations, Videos and Video Recording – visual materials to support presentations of theory.
• Games – learning is fun with Solid State Training Solutions! Using a variety of tools and games to emphasize the learning experience.
• Discussions – use two-way communication between the trainer and the trainees to increase learning opportunities.
• Questionnaires – to gather information from the participants, attributed or anonymous, free-form questions and multiple-choice.
• Case Study Analysis – a key tool for such workshops, either individuals or groups review the materials provided to understand a key message and then present their findings to the other participants.

When you get everyone to pull together and work side by side to achieve the organization’s goals you do so in the most efficient, productive way possible. And the best part: the company benefits because overall productivity and morale increases. Also, an accountable workforce basically manages itself! Imagine being freed up to focus on something other than day-to-day drudgery and disciplinary issues. Employees benefit because they are empowered and held accountable for their own success and that of the company as well. They will look forward to more challenges and rise to the task at hand.

By the end of this course, participants will be able to gain the following:

• The power of creating an accountable workforce: improve job satisfaction, boost morale and decrease turnover and increase productivity.
• Identify what accountability means to your team, your department and your organization.
• Establish a culture of accountability to enhance self-direction and engagement.
• Be the change: Model accountability-accepting behaviour and communication skills.
• Break down barriers to a more purposeful and responsible workforce.
• Communicate openly and honestly to build an atmosphere of trust and respect.
• Let employees know exactly what is expected of them so they are more comfortable taking ownership.