Office Assistant Skills Training Course
Monday, February 23, 2026
Category:Office Administration
3
Days
Dubai
9:00am – 4:00pm
Introduction
What do you learn as an office assistant? Running an office efficiently requires efficacious interplay of various factors. One such important factor is the presence of systematic and orderly clerical as well as office skills of the staff. Clerical skills ensure that all administrative tasks within the office are carried out in a timely fashion. There are various tasks such as data entry, scheduling meetings, filing, etc. that are required to run on time. Failure to do so will result in a backlog in the office. This will ultimately throw a negative impact on the performance of the whole unit. One of the essential personnel, appointed to take care of the clerical and administrative work is the ‘office assistant’. Office assistants are responsible for performing the clerical work appointed to them by the office head/chief. Office assistants ensure a smoothly running professional office environment for the other employees. Office administration never really stops. It won’t be false to say that other activities in the office cannot run fluently if the office assistant doesn’t perform their job well.
Objectives
Solid State Training office assistant course aims to fulfil the following objectives:
- To inculcate within its participants most essential clerical and administrative skills needed to efficiently run an office
- To update the participants’ skills regarding latest spreadsheet and word software
- To build communication skills within participants for better dealing with clients and colleagues
- To keep up to date with latest trends and office practices emerging in the market
- To polish up the clerical skills such as book-keeping, filing of documents, etc.
- To learn proper maintenance of financial and banking transactions
- To provide better customer service through suited telephone and email skills
- To get better at tasks such as drafting letters, maintaining business profiles
- To ensure a smooth running of the office
Training Methodology
Training Methodology:
- Interactive sessions and lectures
- Presentations
- Management games
- Role playing/modelling
- Case studies
- Group discussions
- Problem solving sessions
Solid State Training follows the “ Do–Review–Learn–Apply Model ” in all training courses.
Organizational Impact
Successful completion of the office assistant training course will benefit an organisation in the following ways:
- Efficient office assistants make certain that offices run smoothly with timely schedules and plans
- Organization is benefited at the time of events such audits as office assistants ensure proper filing and maintenance of all the necessary documents
- Organized office environment promotes better performance from the employees
- Organizations avoid delay and backlog thus saving time and money
Personal Impact
Successful completion of the Office Assistant Training Course will benefit the participants at a personal level in the following way:
- Participants will be able to keep up-to-date with latest emerging trends
- Participants will gain hands-on knowledge of working with different office software
- Improved communication skills
- Improved book-keeping skills and thus learn better handling of financial data
- Develop problem-solving skills
- Gain proficiency in clerical tasks such as drafting letters, scheduling meetings, recording, etc.
Who Should Attend?
- Office administrators
- Office assistants
- Book-keepers
- Managers
- Clerical staff
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Course Brochure Request
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