By the end of the Certificate in HR KPI and Metrics Training Course, participants will be able to:

• Define what is KPI and Metrics
• Know the importance, difference, and benefits of KPIs and metrics
• Understand the role of HR in measuring the effectiveness of KPIs for success
• List KPIs to be measured by the Human Resource function
• Define and calculate KPIs for critical processes
• Effectively calculate and develop financial contribution and flow in the organization
• Develop and improve the employee satisfaction index to maintain employee morale
• Control employee turnover and develop strategies to attract and retain competent candidates
• Develop employee engagement and innovation index
• Identify business needs and improve productivity rate for the business to a standstill

This collaborative Certificate in HR KPI and Metrics Training Course delivers a powerful, immersive learning experience through carefully selected methodologies that balance theoretical knowledge with practical application. We’ve designed each element to ensure participants not only understand KPI and metrics principles but can confidently apply them in real-world situations, creating immediate impact within their organizations. Interactive sessions and lectures, Presentations, Management games, Role-playing/modeling, Case studies, Group discussions, Problem-solving sessions. Our differentiator at Solid State Training is a custom-designed training program. This workshop is an activity-based session providing hands-on practice in defining KPIs and evaluating their impact on organizational success. Customized modules can be arranged for organization/industry-specific learning requirements. At Solid State Training, we use the 70-20-10 methodology of learning to best support the experience of participants, following the Do-Review-Learn-Apply Model for maximum retention and application.

Organizational Benefits of employees who participate in the Certificate in HR KPI and Metrics Training Course will be as below:

• The organization would have the best recruiting procedure with clearly defined expectations
• Strategically analyze the cost and time involved in hiring and training employees
• Effectively amend procedures to improve outcomes for organizational success
• Efficiently track the overall effectiveness of each job to increase productivity
• Maintain and improve the quality and quantity of deliverables (Planned Vs. Delivered)
• Plan promotion and succession planning based on alignment with KPIs and help employees progress in their careers
• Assess the deviance from expected outcomes and implement timely course correction
• Groom a diverse population with niche skills using measurable standards
• Maintain records of employee turnover-assess the gap with the right measures
• Plan and design training and developmental interventions

Participants who enroll in this Certificate in HR KPI and Metrics Training Course will benefit in the following ways:

• Effectively evaluate and monitor employee performance
• Analyze the quality and quantity of work done by employees
• Learn to track workforce effectiveness and keep employees motivated by training them well for the next level
• Analyze the need and find the perfect fit to save resources, ensuring a better return on investment (ROI)
• Assess and design strategies to improve deliverables
• Revisit and design realistic KPIs & metrics by collaborating with the best performers in that role
• Learn to design and monitor the training process and analyze the effects
• Learn tools that help automate the process, saving resources