Front Line Supervisor Training
Monday, February 23, 2026
Category:Leadership and Management
3
Days
Dubai
9:00am – 4:00pm
Introduction
Have you recently promoted a frontline staff member to become the supervisor of the team? What is the Role of a Front Line Supervisor? Front line supervisors are very often promoted because they demonstrate leadership qualities and are outstanding achievers. Many newly made supervisors often face challenges in adjusting to their new roles. Even many of the already existing supervisors feel overwhelmed when they get to hold a managerial level position. This leads to loss in productivity, reduced team morale and a temptation to even return to a non-supervisory role. This necessitates that the front-line managers and supervisors undergo regular training for taking on leadership roles successfully. Have you recently discovered that the supervisor’s face challenges in taking the responsibilities of a leader? This training program offered by Solid State Training is designed to help prospective and current supervisors become effective team leaders and individual contributors. It will help them to hone their competencies to connect with their team and drive results for the business.
Objectives
The objectives of this training program are:
- Get clarity in their role as a team leader
- Ensuring Customer-centricity
- Honing effective listening skills
- Envisage how to communicate
- Better conflict management
- Understand the importance of communication
- Motivating the team
- Ensure Quality
Training Methodology
This program offered by Solid State Training is equipped with interactive presentation, exercises, case studies, tips, and application strategies to help current supervisors become effective leaders. Role plays and group discussions will also provide an opportunity to transition into supervisory roles more successfully. As each of the participants hold a different perspective, you will benefit by sharing your challenges with others present to address your individual challenges. Solid State Training pursues the methodology of Do-review-learn-apply.
Organizational Impact
The benefits that the company will accrue from this training program are:
- Seamless transition into their roles as supervisor
- Positive work environment
- Reduced turnover
- Imbued with accountability
- Increase in productivity
Personal Impact
The benefits that the participants will get from this training are as follows:
- Become better managers in your role
- Increase in effectiveness
- Improved interpersonal relationships
- Increase in productivity
- Build Trust in your team
This training should be attended by
- Newly promoted supervisors
- Supervisors who Have been in this role for some time
- Have never received any formal training
- Want to be effective in their management skills
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