By the end of the Executive Secretarial Training Course, participants of this program will be able to:

• Determine the secretary’s role and its importance in the modern offices
• Develop the important secretarial skills required in a modern-day business
• Emit the drive to grow in secretarial practices
• Create a positive impact on the performance of the organization as a whole
• Boost your written and face-to-face communication
• Enhance their interpersonal skills
• Set priorities and manage time efficiently
• Learn to think proactively and positively
• Learn to set up effective filing and records management systems
• Learn to organize and manage petty cash
• Manage stock and stationery supplies
• Handle Stress and learn stress management techniques
• Enhance telephone skills
• Be assertive and build a good rapport with stakeholders

Solid State Training has designed this training program on the Executive Secretarial Training Course for secretaries and administrative assistants who are looking to upskill themselves and learn the modern ways of secretarial functions. This workshop covers a wide range of topics set to bring in a change from the traditional ways that secretaries function to the modern practices in the corporate world. This course is very practical and interactive as administrators and secretaries from other organizations share their office challenges and processes. A customized program can be arranged to achieve organizational requirements. At Solid State Training, we follow the Do–Review–Learn–Apply Model, to ensure participants can utilize their learnings at their workplaces.

The organizational benefits of employees who take part in this Executive Secretarial Training Course will be as follows:

• Secretaries and Administrators are more focused as they learn to prioritize tasks
• There is an increase in productivity among the departments
• Enhanced confidence among the administrators is noticed, impacting the morale of the team
• Employees are up-to-date with their roles and responsibilities thus offering better output
• Better customer service and vendor service is noticed due to excellent interpersonal skills
• Secretaries and administrators are aligning them to business goals and objectives
• The staff is more matured with better emotions handling capacity
• There is job satisfaction and increased employee retention among the quality staff
• Processes boost in efficiency, resulting in profitability in the business
• Innovation brings an increase in the capacity to adopt new technologies and methods

Applicants who enrol in this Executive Secretarial Training Course will benefit in the following ways:

• There is an enhanced sense of self-assurance and self-satisfaction
• Participants turn out to be more objective-positioned in all aspects of life
• Increased assertiveness is reflected
• Enhanced interpersonal skills overflow in daily life
• They tend to have better interpersonal skills
• Individuals have a decreased stress level
• There is an upsurge in self-value and motivation
• Their speech and communication skills are developed
• Individuals manage time more effectively