At this program’s Conclusion, Participants should be able to:

• Use feedback as an engagement tool.
• Deliver employee feedback comfortably and confidently.
• Develop performance solution with employees input.
• Provide positive reinforcement and show employees the value of their work
• Resolve any concerns employees have about what they’re being asked to do.
• Successfully manage employee resistance.
• Make “with employees to avoid future problems.
• Approach employees who agree to improve their performance but don’t.

Designing Approach

Tailor-Made for Your Needs: Solid State Training Solutions works closely with every client as a long-term strategic partner. We conduct pre-training requirements process which includes collecting details of the registered delegates and conducting training needs analysis meetings to align the training solution with the client’s objectives.

Delivery Methodology

• Simulation – providing life-like scenarios through structured learning experiences and to improve business awareness and management skills.
• Role Play – acting-out situations in groups, under the supervision and feedback of a lead coach.
• Presentations, Videos and Video Recording – visual materials to support presentations of theory.
• Games – learning is fun with Solid State Training Solutions! Using a variety of tools and games to emphasize the learning experience.
• Discussions – use two-way communication between the trainer and the trainees to increase learning opportunities.
• Questionnaires – to gather information from the participants, attributed or anonymous, free-form questions and multiple-choice.
• Case Study Analysis – a key tool for such workshops, either individuals or groups review the materials provided to understand a key message and then present their findings to the other participants.

Unbeknownst to many, it is the employee feedback loop that has been most recently credited to incentivizing and inspiring employees to always give their best by opening up clogged arteries of communication. Regular communication creates the energizing, healthy work culture that has been found to be the cornerstone of employee engagement. Feedback loops are more than just company perks that emphasize employee appreciation — they’re essential for staff retention and developing high potential employees.

When employees know that they have regular opportunities to participate in feedback surveys , they will feel heard and will feel at ease in knowing that their problems in the workplace will be addressed and resolved  — and quickly, too.