Learn how to use EQ to create the perfect relationship with your manager Identify your personal strengths, weaknesses and blind spots, and those of your boss Learn to understand your manager's goals and objectives, pressures and issues Understand how to adapt your approach to your manager's preferred work style Explore ways to manage the emotions of your manager and yourself Identify ways to express yourself assertively using effective listening skills Master tips and tricks to manage a difficult or challenging boss to your benefit An overview of Emotional Intelligence (EQ) in relation to your workplace relationships.