Upon completing this Digital Transformation of Tax Administration course successfully, participants will be able to:

• Evaluate the possibility of obtaining tax information electronically
• Think about integration with other data sources internal or external to the tax agency
• Learn how build a 360-degree view of the taxpayer
• Consider integrating with advanced analytics for detection of anomalies to all data collected
• Recognise the importance of case selection and case management
• Using predictive analytics to identify defaulters based upon different data sources
• Enable improvements in the processing time, and improve compliance and transparency

This is an interactive training program consisting of lectures, seminars, group discussions, assignments, and case studies. It follows the ‘Do-Review-Learn-Apply’ model, showcasing innovative projects such as machine learning and VAT risk management.

Companies can benefit in the following ways:

• Obtaining a customised program best suited to organisational needs
• Producing a detailed digital tax administration profile
• Ensuring streamlined processes in the digital transformation of tax
• Saving on legal expenses arising from administration violations
• Employing the right people to implement digital policies properly

Professionals will derive benefits including:

• Insight into cutting-edge solutions like electronic invoicing and online services
• Capability to build a 360-degree view of the taxpayer
• Understanding the consequences of deviating from digital tax policies