• Build your understanding of digital transformation and digital disruption, and the market-driven forces that allow disruptors to succeed.
• Learn how to build competitive advantage and compete with disruptors.
• Gain a framework to design a digital transformation strategy that meets customer needs, creates new value for your customers, and generates new revenues through digital change.
• Explore opportunities to modernize your technology, processes, and workforce for increased effectiveness.
• Learn proven techniques to lead digital transformation, and how to navigate leadership challenges associated with operating in a disruptive environment.
• Gain tools and insights to help you accelerate individual and corporate success when in the midst of disruptive change and high-intensity work environments.

Designing Approach

Tailor-Made for Your Needs: Solid State Training Solutions works closely with every client as a long-term strategic partner. We conduct pre-training requirements process which includes collecting details of the registered delegates and conducting training needs analysis meetings to align the training solution with the client’s objectives.

 

Delivery Methodology

• Simulation – providing life-like scenarios through structured learning experiences and to improve business awareness and management skills.
• Role Play – acting-out situations in groups, under the supervision and feedback of a lead coach.
• Presentations, Videos and Video Recording – visual materials to support presentations of theory.
• Games – learning is fun with Solid State Training Solutions! Using a variety of tools and games to emphasize the learning experience.
• Discussions – use two-way communication between the trainer and the trainees to increase learning opportunities.
• Questionnaires – to gather information from the participants, attributed or anonymous, free-form questions and multiple-choice.
• Case Study Analysis – a key tool for such workshops, either individuals or groups review the materials provided to understand a key message and then present their findings to the other participants.

Digital Transformation involves technology being introduced into the work culture to create efficiency through automation or skill reorientation, making the process more aligned with achieving a predetermined goal.

 

As a whole, we are seeing our everyday lives and our workplaces becoming more and more digitized. From technological advancements such as the pervasiveness of smartphones, the prolific growth of the Internet of Things (IoT) and even the super disruptive advent of machine learning and artificial intelligence, digital transformations are taking place every day. The latest trends in digitizing efforts is looking at how people work and connect with their employers and work environments.

 

While there is no doubt that digital disruption has left many enterprises confused and even a little nervous, it should not be looked at as something to fear. Rather, it can open up some fantastic opportunities for higher levels of customer engagement. Those corporations that step up to the plate will be able to take advantage of the rapidly shifting digital sands, to deliver first-rate experiences that will boost customer loyalty and retention rates.

 

So while digital disruption may seem concerning on the surface, it also offers a wealth of new opportunities: opportunities to build an ongoing dialogue with your customers, opportunities to learn from your customers and opportunities to ultimately increase the relevance of your products and services.

Digital transformation impacts society at several levels. On the production side of the economy, digital transformation enables the automation of business operations, yielding operational efficiencies, such as reduction of transaction costs, with an impact on productivity. Similarly, digital transformation provides new business opportunities, impacting employment and entrepreneurship. Regarding the delivery of public services, digital transformation enhances the provision of health and education, while improving the way citizens interact with their governments. Finally, digital transformation has an impact on human relationships and individual behaviour, facilitating social inclusion and communication. It should be noted, however, that digital transformation could also result in potential negative effects, such as workforce disruption, the disappearance of companies, cybercrime and social anomie.