The main objective of this course is to empower public sector professionals with—

• Complete knowledge and information of practices and laws related to data protection and data sharing
• The necessary skill and confidence to manage large datasets of personal information of customers
• The required know-how of what constitutes a valid request for information by any citizen
• Strategies and techniques to overcome any challenge related to data protection and information sharing
• Complete knowledge of GDPR and its necessary clauses and requirements to ensure that the organisation is complying with all required standards of data protection and security and information sharing
• The relevant skill and capabilities to work with the latest technologies for data protection and information sharing

The training methods used at Solid State Training Talent Solutions are customised across courses and depend on the topic as well as the trainee background and requirement. While presentations on the main topics of the modules of the course form major part of the course delivery, intermittent discussions, group activities, assignments, current scenario references and detailed scrutiny of recent related incidents in the trainee’s respective industry also form part of the training. The training format follows Solid State Training’s Do–Review–Learn–Apply Model.

The Organisations whose employees attend this course will benefit in the following ways:

• More skilled and capable employees to handle personal data of citizens sensitively and also make available relevant data to the relevant people at the relevant time.
• Better data protection and faster response to requests of citizens for access of personal data.
• Citizens’ trust in public sector organisations, thus happier customers.
• Compliance with international standards and application legislations related to data protection and information sharing.
• Competitive advantage in the global market.
• Regular audits and reviews for compliance and data security and integrity checks.

Through this course, public sector professionals will derive the following benefits:

• Complete knowledge of data protection and information sharing, including practices and legislations related to both.
• In-depth understanding of GDPR and requirements for any organisation that needs to be compliant as per its regulations.
• Higher skill and ability to work with the latest technologies for maintaining data security and integrity.
• Greater confidence in data management and decision making related to this.
• A platform to contribute to citizens by maintaining their data in a secure environment.