Cultural Awareness and Sensitivity Training
Monday, February 23, 2026
Category:Human Resources Management
3
Days
Dubai
9:00am – 4:00pm
Introduction
We live in a world where we are constantly interacting with people from different cultures. It is essential to understand the cultural differences and be sensitive to them. Cultural awareness and sensitivity training is designed to help individuals understand the importance of culture and how it impacts our interactions with others.
This Solid State Training course will empower you with the opportunity to develop and enhance the cultural awareness and sensitivity skills. In the Cultural Awareness and Sensitivity Training Course, we focus on creating committed individual with the right attitude for service and also going the extra mile for delivering results and exceed expectation with the right selling skills.
Objectives
Upon completing this Cultural Awareness and Sensitivity Training Course successfully, participants will be able to:
- Recognize the importance of culture
- Know the difference between Race and Culture
- Understand different cultures
- Appreciate different cultures
- Have a reduction in the complaints from customers and focus on customer satisfaction
- Deal with the cross-cultural communication
- Recognize the impact of stereotypes
- Create awareness of biases
- Have a culture-inclusive workplace
Training Methodology
The collaborative Cultural Awareness and Sensitivity Training Course will comprise of the following training methods: Presentations, Role plays, Group Discussions, Lectures & Seminar Method, Assignments, Activities, Polls, Surveys, Whiteboard interaction, Case Studies & Functional Exercises. At Solid State Training, we use the ‘Do-Review-Learn-Apply’ model.
Organizational Impact
Companies who nominate their employees to participate in this Cultural Awareness and Sensitivity Training Course can benefit in the following ways:
- Create a better workplace environment
- Have employees who are sensitive to different cultures
- Reduction in conflicts due to cultural differences
- Better teamwork and collaboration
- Increased productivity
- Better customer service
- Improved brand image
Personal Impact
Individuals who participate in this Cultural Awareness and Sensitivity Training Course can gain from it in the following ways:
- Understand different cultures
- Appreciate cultural differences
- Improve communication skills
- Reduce biases and stereotypes
- Build better relationships
- Enhance career prospects
Anyone who interacts with people! Managers, Team Leaders, Supervisors, Employees of an Organization, Human Resource Professionals.
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