Credit Management and Debt Collection Course
Monday, February 23, 2026
Category:Accounting & Finance
3
Days
Dubai
9:00am – 4:00pm
Introduction
The aim of this course is to provide participants with practical sessions and tools to manage their accounts receivable and improve their cash and working capital. What are the Credit Management Tools and Techniques? Credit Management is a wide-ranging general term, which covers the entire processes, systems, methods and actions that you use in your business in order to manage the Credit you provide to your clients/customers.
What is credit management process? Your Credit Management processes should involve at every stage of dealing with your clients/customers from the moment they are a prospective client/customer, by assessing the risk to your business, through to negotiating the terms & conditions, invoicing effectively, and ultimately Credit Control, and Debt Collection. This Solid State Training course will cover the fundamentals around Credit Management and Debt Collection, assess and ensure that you understand your risks, and that you effectively manage the credit you provide, which ultimately will keep your business running with a healthier cash flow.
Objectives
The objectives of this Credit Management and Debt Collection course are:
- Understand debtors and know how to communicate with them effectively
- Manage your company’s risks and minimize bad debts
- Use Credit evaluation and credit limit review
- Understanding and applying the credit assessment policy and its control mechanism
- Get Optimal resource utilization, increased cash conversion
- Reduced credit risk and excellent return on investment
- Practical and engaging collection and negotiation scenarios
Training Methodology
This collaborative Credit Management and Debt Collection Course will comprise the following training methods: Lectures, Seminars & Presentations, Group Discussions, Assignments, Case Studies & Functional Exercises. Solid State Training follows the approach of ‘Do-Review-Learn-Apply’.
Organizational Impact
With professionals participating in this Credit Management and Debt Collection course, organisations will benefit in the following ways:
- Use some of the best methods and techniques when communicating with debtors
- Appreciate the relevance and importance of credit policy in defining the objectives, function and responsibilities of the credit department to get maximum profitability
- Understand the need of credit assessment due to selective risk-taking in the interests of increasing overall profitability
- Establish a Collection Policy that ensures recovery of debts and also provides follow up procedures in monitoring and collection of debts
Personal Impact
Professionals undertaking this Credit Management and Debt Collection course will derive the following Personal Benefits:
- Recognise the importance of credit management and debt collection
- Help you know what processes should be in place to ensure it is a success
- How to make sure that your debt collection activities result in payment of the outstanding amounts, without damaging your client/customer relations
- Prepare and maintain reports and statistics
- Plan an effective debt collection program
- Increase your debt collection rate
Debt and Credit Controllers, Debt Collection Managers, Financial Agents, Credit Assistants, Supervisors, Executives & Managers, Finance, Accounts & Admin. Executives and Managers, Executives to Senior Managers.
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