solid state training solution

Conflict Management and Resolution Training Course 

Monday, February 23, 2026
Category:Leadership and Management
3 Days Dubai 9:00am – 4:00pm

Introduction

Did you know that 85% of employees experience workplace conflict at some level, costing organizations billions annually in lost productivity? This reality underscores the critical importance of specialized training in conflict management and resolution to transform workplace disputes into opportunities for growth and collaboration. Our comprehensive Conflict Management and Resolution Training Course equips professionals with the skills needed to identify, address, and resolve conflicts constructively, fostering a positive work environment and enhancing team dynamics for measurable business impact.

Objectives

Upon completing this Conflict Management and Resolution Training Course successfully, participants will be able to:

  • Identify the source of conflict
  • Identify their own conflict style
  • Adapt their conflict style to the situation
  • Use active listening skills
  • Use questioning skills to clarify understanding
  • Develop a resolution plan
  • Handle difficult conversations
  • Build better relationships

Training Methodology

This collaborative Conflict Management and Resolution Training Course will comprise the following training methods: Lectures, Seminars & Presentations, Group Discussions, Assignments, Case Studies & Functional Exercises. Like all our training programs, this course also follows the ‘Do-Review-Learn-Apply’ model.

Organizational Impact

Companies who nominate their employees to participate in this Conflict Management and Resolution Training Course can benefit in the following ways: Reduced conflict-related costs Improved employee morale and retention Increased productivity Enhanced creativity and innovation A more positive and collaborative work environment Improved customer service Better decision making

Personal Impact

Individuals who participate in this Conflict Management and Resolution Training Course can gain from it in the following ways: Improved communication skills Better relationships with colleagues Reduced stress levels Increased confidence in handling difficult situations Improved problem-solving skills Increased job satisfaction

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This Conflict Management and Resolution Training Course would be suitable for:

  • Managers
  • Supervisors
  • Team leaders
  • HR professionals
  • Anyone who wants to improve their conflict resolution skills