The main objective of this Business Communication Skills Training Course is to empower professionals with—

• the ability to reach a higher level of competence in business communication
• real-time feedback on their communication aligned with business interaction in 21st century
• the ability to recognise language and vocal aspects that do not align with professional parameters of communication
• capability to rectify these errors and self-improvise continuously
• understanding of the requisites of a positive and collaborative communicator representing a brand in the global market
• ability to present ideas assertively and confidently on any subject
• the skill to build rapport, initiate conversations, offer feedback, respond to criticism and compliment people in a positive way
• understanding of the potential of great listening, questioning and acknowledging the other at all times

Solid State Training designs training courses to accommodate to our training audience and their distinctive professional background and experience. Classroom sessions with presentations by an approvingly experienced facilitator form a major part of our training programmes. We boost participant involvement through group discussions, role-plays, group activities, assessments and more. Solid State Training follows the Do–Review–Learn–Apply Model.

Organisations whose professionals undertake this Business Communication Skills Training Course will benefit in many ways as follows:

• Individuals are a step closer towards global standards of exemplary business communication and their skills will reflect positively for your business
• More calibration in professional communication, aligned with the work ethic of your organization
• Greater credibility for the individual, the organisation and brand value
• More demand for the goods and services your organization offers in diverse markets
• The decrease in ambiguity in business communication
• Market credibility increase owing to client and customer recommendations
• Improved employee performance owing to the higher understanding and exhibiting of professionalism in communication and a positive sense of esteem for the organization
• Better employee relations, owing to a keen awareness of human behaviour
• Lower attrition as individuals participating will feel invested in, valued and motivated

Professionals attending this course will benefit from skill and behavioural perspective in the following ways:

• A clear understanding of the role of business communication in an organisation
• Increased awareness of one’s ability to understand human behaviours and their effect and impact on communication in business
• Access to videos and facilitator-led practice sessions exclusively owned and run by Solid State Training
• Ability to identify one’s area of opportunity to recognise and correct common errors in verbal and non-verbal interactions
• Negating the impact of unprofessional business and personal communication within and outside the organisation
• A sense of accomplishment contributing to a steady application of good business communication etiquette
• A holistic improvement in individual performance and relationships, owing to increased competency in business communication
• The ability to role-model credible standards of communication in the organisation for subordinates to follow
• Ability to employ rapport-building techniques and positive body language to showcase a standard of excellence