By the end of this Assertiveness Skills and Confidence Training Course, participants will be able to:

• Understand the difference between assertive, aggressive, and passive behavior
• Identify their own communication style
• Develop strategies for becoming more assertive
• Communicate their needs and wants effectively
• Say "no" without feeling guilty
• Handle criticism and conflict constructively
• Build self-confidence and self-esteem
• Improve their professional relationships

This collaborative Assertiveness Skills and Confidence Training Course will comprise the following training methods: Interactive sessions and lectures, Presentations, Management games, Role playing/modeling, Case studies, Group discussions, Problem solving sessions. Solid State Training follows the ‘Do-Review-Learn-Apply’ model.

Organisations will benefit from:

• Improved communication and collaboration
• Reduced conflict and misunderstandings
• Increased employee engagement and productivity
• Better decision making
• Enhanced leadership and management
• A more positive and respectful work environment
• Reduced stress and burnout

Participants will gain:

• Increased self-confidence
• Better communication skills
• Improved relationships
• Reduced stress and anxiety
• Greater respect from others
• Ability to handle difficult situations
• Enhanced career prospects
• A more positive outlook on life