This course is meant for business owners and anyone who wants to learn the basics of Artificial Intelligence (AI) and how AI is applied for business. Participants can expect to learn the following:

Foundations of AI

We will go through the mathematical and programming background of how the most common Machine Learning (ML) algorithms work, specifically focused around how to predict scores, classes, and clusters from data.

Applications of AI

With the understanding of basics of ML algorithms we will look at how AI is being applied for Customer Service, Sales, and Marketing. We will look at examples of used cases where AI produced measurable ROI in these departments across different industries.

Building AI Solutions

At the end of the course, we will spend time on how to build an AI solution that has a significant business value. We will go through an exercise of how to think of a business problem from AI perspective, how to take account data and algorithm challenges when building AI solution. As participants group, you will be asked to go through “Concept to Implementation” process and propose an AI solution for a given business problem.

Designing Approach

Tailor-Made for Your Needs: Solid State Training Solutions works closely with every client as a long-term strategic partner. We conduct pre-training requirements process which includes collecting details of the registered delegates and conducting training needs analysis meetings to align the training solution with the client’s objectives.

Delivery Methodology

• Simulation – providing life-like scenarios through structured learning experiences and to improve business awareness and management skills.
• Role Play – acting-out situations in groups, under the supervision and feedback of a lead coach.
• Presentations, Videos and Video Recording – visual materials to support presentations of theory.
• Games – learning is fun with Solid State Training Solutions! Using a variety of tools and games to emphasize the learning experience.
• Discussions – use two-way communication between the trainer and the trainees to increase learning opportunities.
• Questionnaires – to gather information from the participants, attributed or anonymous, free-form questions and multiple-choice.
• Case Study Analysis – a key tool for such workshops, either individuals or groups review the materials provided to understand a key message and then present their findings to the other participants.

Organizations that have enabled AI at the enterprise level are increasing operational efficiency, making faster more informed decisions and innovating new products and services. However, challenges remain for those who aren’t deploying AI in this capacity. Enterprises that lack a clear AI strategy, support from the c-suite and a specific set of metrics, struggle to make progress.

As businesses deploy AI strategies, they’re increasingly aware of how the roles, responsibilities and skills of their talent is changing.  With AI taking a leading role on tackling organizations’ simple and repetitive tasks, the human workforce can focus more on complex work that ultimately provides a greater level of professional fulfilment to employees and a more efficient use of critical thinking power.