The Central Objectives of this programme are as follows:

• Overview of types and phases of negotiations and skills required for successful negotiation.
• Cover the latest and upcoming techniques for negotiation.
• How to negotiate successfully Enhancing and emphasising on the key negotiation skills that every professional should possess.
• Studying BATNA (Best Alternative to a Negotiated Agreement) and ZOPA (Zone of Possible Agreement) in detail.
• Avoiding standstill situations and deadlocks People management during negotiations.
• Learn techniques for staying focused and managing your emotions.
• Develop strategies to find mutual gain, reach consensus and terms of agreement.
• Gain powerful non-verbal awareness to understand and use body language to recognize buying signals and overcome objections.
• Learn how to manage disagreements and negotiate in difficult situations.

Designing Approach

Tailor-Made for Your Needs: Solid State Training Solutions works closely with every client as a long-term strategic partner. We conduct pre-training requirements process which includes collecting details of the registered delegates and conducting training needs analysis meetings to align the training solution with the client’s objectives.

Delivery Methodology

• Simulation – providing life-like scenarios through structured learning experiences and to improve business awareness and management skills.
• Role Play – acting-out situations in groups, under the supervision and feedback of a lead coach.
• Presentations, Videos and Video Recording – visual materials to support presentations of theory.
• Games – learning is fun with Solid State Training Solutions! Using a variety of tools and games to emphasize the learning experience.
• Discussions – use two-way communication between the trainer and the trainees to increase learning opportunities.
• Questionnaires – to gather information from the participants, attributed or anonymous, free-form questions and multiple-choice.
• Case Study Analysis – a key tool for such workshops, either individuals or groups review the materials provided to understand a key message and then present their findings to the other participants.

Maximizes the return on investment (ROI).

By the end of this course, participants will be able to gain the following:

• Develop, plan and enhance your negotiation skills to improve the final outcome.
• Ensure lasting relationships with your stakeholders whilst negotiating your way successfully.
• Improve your planning processes and grasp unique ways to tackle difficult negotiating situations.
• Converting deadlocks and ‘end of the road’ situations to your advantage.
• Better evaluate the other person’s requirements and try to work towards achieving a win-win situation.
• Anticipate what to expect and prepare for your bargaining.
• Manage the negotiation process and break an impasse.