The main objective of this Advanced Communication Skills Training Course is to empower professionals with—

• the ability to reach a higher level of competence in communication
• real-time feedback on their spoken communication aligned with global business standards
• the ability to recognise language and vocal anomalies in their present communication styles
• capability to correct these errors and self-improvise
• understanding of the requisites of a great communicator
• express ideas fluently on any subject
• initiate conversations and build rapport
• understand the potential of listening, questioning, and acknowledging the other to make a mark in the business world

In designing courses, Solid State Training lays a lot of emphasis to cater to our training audience and their distinctive professional background and experience. Classroom sessions with presentations by a highly experienced facilitator form a major part of our training programmes. We encourage trainee participation through group discussions, role-plays, group activities, assessments and more. Solid State Training’ uses its unique training methodology of “Do–Review–Learn–Apply” Model to meet the Training objectives.

Organisations whose professionals undertake this course will benefit in the following ways:

• Individuals become excellent at spoken communication and their skills will reflect positively for your business
• More calibration and streamlining in communication, aligned with the brand values of your organisation
• Greater credibility for the individual, the organisation and brand value
• Increased demand for the goods and services your organisation offers in the market
• Decrease in confusion over instructions and ambiguous communication
• Market credibility increase because of stakeholder recommendations
• Improved individual performance and sense of appreciation for the organisation
• Better dispute management, owing to the greater awareness of human behaviour
• Lower attrition as individuals feel invested in, listened to, valued and motivated

Professionals attending this course will benefit at an in-depth level in the following ways:

• A clear understanding of the role of advanced communication skills in professional interactions
• An increased self-awareness of one’s ability to understand human behaviours and their effect and impact on communication styles
• Access to videos and practice sessions exclusively owned and run by Solid State Training
• Ability to identify one’s area of opportunity to recognise and correct common language errors in spoken English
• Understanding the impact of not maintaining a global standard of excellence in spoken communication
• A sense of accomplishment contributing to a steady application of advanced communication techniques
• The ability to role-model this skill in the organisation for subordinates to observe and imitate
• Ability to employ vocal impact and appropriate body language to show-case a standard of excellence