Administration and Office Management Professional
Monday, February 23, 2026
Category:Office Administration
3
Days
Dubai
9:00am – 4:00pm
Introduction
How do you become a very effective and successful Office administrator? Office administrative responsibilities deal with overseeing the daily functions of various inter-disciplinary departments to have operations flow smoothly and reduce the workload from higher-level managers. The major job responsibility of an office administrator is to guarantee the efficient functioning of all connected departments within an organization. Your position and role demand from you to keep operations moving effortlessly. This training will help to empower you with these skills and provide you with the knowledge of how to remain in total control and achieve your task deadlines in a well-timed manner. In this program, you will also learn the importance of delivering outstanding customer service experience to see a cascading impact on the business. You will also learn the effects of stress at the workplace, and how to manage them by setting priorities that will empower you to be more energetic and productive.
Objectives
By the end of the Administration and Office Management Professional Course, the participants of this course will be able to:
- Understand the importance of their role in an organization
- Learn different tactics when dealing with tasks concerning the management and individuals from different departments
- Develop action plans to complete their tasks more effectively
- Understand the techniques of Planning, Organizing and Controlling
- Learn the techniques to manage records and documentations
- Learn how to control emotions during stressful situations
- Enhance your multi-tasking Skills
- Learn the skills of Priority Management
- Implement verbal and written communication approaches
- Coordinate and organize meetings effectively
- Manage telephone calls efficiently and professionally
- Learn to make quick decisions and resolve office-related matters
- Develop relationships throughout the organizational structure
- Develop a customer-centric and service attitude and mindset
- Learn the main causes of stress and apply the practices to control it
- Employ time management techniques for better efficiency
- Manage time efficiently and be able to think proactively
- Think and perform like a manager for effective managerial tasks
Training Methodology
Solid State Training has designed this training program on the Administration and Office Management Professional Course for individuals at office administrative and managerial levels. This workshop is a very interactive session as participants from all cultures participate in this training program and share their own office experiences and challenges. Customized modules can be arranged for organizational specific learning requirements. This program involves group discussions, case studies, and role-plays. At Solid State Training training programs, we follow the Do–Review–Learn–Apply Model to incorporate the learnings into daily office workspace.
Organizational Impact
Organizational benefits of employees who participate in this Administration and Office Management Professional Course will be as below:
- Improved productivity and creativeness among employees
- They will be able to communicate effectively
- Develop skills to build a network of working relationships
- Employees learn to be more proactive
- There is increased productivity in office management
- Improved time management is noticed
- There are improved office optimism and satisfaction
- There is a reduction in employee absenteeism
- Reduction in office stress is experienced
- Employees improve their written communication
- Administrators are able to manage and present information more effectively
- They are able to work on office systems and technology in an efficient way
Personal Impact
Participants who enrol in this Office Administration and Management Program will benefit in the following ways:
- There is an increased sense of self-confidence that leads to self-satisfaction
- Participants become more goal-oriented in all aspects of life
- Increased assertiveness is observed
- Improved organizational skills overflow outside the workplace
- There is an improve inter-personal skills
- Individuals have a reduced stress level and improved stress management skills
- There is an increase in self-value and therefore an increase in motivation
- Their presentation and public speaking skills are developed
- Individuals are able to manage time for themselves and for others
This program is designed to provide office administrators, assistants, administrative supervisors and staff, executive secretaries, personal assistants, records management officers, and office managers within the office environment, who want to build on their skills and knowledge.
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