By the end of the Administrative Skills Training Course, participants of this program will be able to:

• Improve their organizational skills and show new levels of productivity
• Organize file systems to enhance overall efficiency
• Write business letters, documents, and email communication
• Effectively use business office applications
• Execute office processes efficiently
• Develop plans to accomplish their responsibilities more effectively
• Comprehend the methods of Planning, Organizing and Regulating
• Understand the abilities of Priority Management
• Discover ways to make quicker decisions
• Understand Emotional Intelligence and its principles at work
• Strengthen telephonic skills to better serve employees and customers
• Understand the basics of data management for better productivity
• Become a master of time management techniques
• Improve your stress endurance skills

Solid State Training has devised this training program on the Administrative Skills Training Course for people at office administration levels. This training is very interactive as participants from all backgrounds participate in this program and share their own administrative experiences and tasks. Customized modules can be assembled for administrative specific learning. This program involves discussions, activities, and role-plays. At Solid State Training training programs, we follow the Do–Review–Learn–Apply Model to integrate the learnings into office work.

The organizational benefits of employees who take part in this Administrative Skills Training Course will be as follows:

• Refine your understanding of the business and the organization
• Become a multicultural individual and handle people differently
• Participants improve their written communication
• Understand how to handle customer complaints
• Develop stronger relationships with your coworkers and organization
• Increase your efficiency to benefit you and your company
• Use automated software and basic accounting software

Applicants who enroll in this Administrative Skills Training Course will benefit in the following ways:

• Improve verbal and non-verbal communication skills
• Learn to build better connections and business relationships
• Explore different personality types and adapt to behaviours suitably
• Participants become goal-oriented in different aspects of their life
• Enhanced assertiveness is observed among the participants
• Increased self-value leads to increased motivation
• Individuals are able to manage personal and work time effectively